Support & Services
AMNT GROUP SUPPORTS
WE OFFER UNIQUE LEVEL OF CUSTOMER SERVICE AND TECHNICAL SUPPORT.
The Amnt Supports includes:
Fast and reliable delivery
A high level of technical support on site or via email or phone
Education and training of users and customer experts
A dedicated staff of customer supporters with in-depth product knowledge
Easy access to product information and specifications via a customer extranet
Access to FTP site offering relevant downloads of manuals and firmware upgrades.
A higher level of technical support on-site or via email or phone
Education and training of users and customer technical staff (By our experts or through our partners Academy’s)
Site survey conduction for better coverage and performance of your setup
RF Coverage and data-link performance study
System integration planning
FAT and SAT testing (Factory/Site- Acceptance Test)
System solutions with in-depth TETRA, DMR Digital, HF, Analog, select5 and MPT1327 expertise
Power Backup solutions provider
Support Ticketing System for efficient RMA and technical issues
Online knowledge-base FAQ for easy troubleshooting
Access to FTP site offering relevant downloads of manuals, brochures and firmware upgrades.
HITS – HUMANITARIAN IT SERVICE:
AMNT GROUP offers a unique level of customer service and technical support on-site or remotely (e-mail or phone). We have skilled experts on hand and the tools and processes to customise a range of solutions at a high level so you can get the best performance out of your investment.
We offer a broad range of service from education and training through site surveys to total project management that we tailor to each customer.
The AMNT Support team is placed at the main office in Emirates.
AMNT Support is available during business hours in Emirates:
08:00 – 16:00
The office does not respond during official Emirates holidays.